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Educator Spotlight - Iwona Piecyk
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Iwona Piecyk

33 Liceum Ogólnokształcące Dwujęzyczne im. M. Kopernika w Warszawie

Warsaw, Poland

About Iwona Piecyk

My name is Iwona Piecyk, and I live and work in Warsaw, Poland. Originally, I come from the north-west part of Poland called West Pomerania, but I moved to Warsaw to pursue my Master’s Degree in American Studies. I love Warsaw for its atmosphere of opportunity and openness, but I also have a deep passion for travel. So far, I have mostly travelled in Europe and the United States, but I have also ventured to Oman. What fascinates me most is how people live in other countries and what their values are. I always find common ground and shared values with people from different nationalities, which enriches my understanding of the world.

For the past 10 years, I’ve been teaching at the 33 Copernicus Bilingual High School in Warsaw. Our school provides bilingual education in Polish and English through the Polish National Programme, as well as the IB Middle Years Programme (MYP) and IB Diploma Programme (DP). I teach various subjects, including English as a Second Language, IB English Language and Literature, and Theory of Knowledge. I am also responsible for incorporating the Approaches to Teaching and Learning skills into the classroom reality.

One of the greatest joys of teaching is building meaningful relationships with my students and colleagues. I believe that creating a safe and supportive environment is essential for effective learning and helps students become lifelong learners. I cherish the unique qualities that each student brings to the classroom and strive to build on their strengths rather than focusing on what might be lacking. This philosophy not only enriches their learning experience but also fosters a sense of confidence and belonging.

How did you learn about The Good Project lesson plans?  What made you interested in using the lesson plans?

I first came across The Good Project in May 2023, while exploring Project Zero Visible Thinking Routines. I stumbled upon an advertisement for The Good Project and was immediately intrigued by its focus on "Good Work." As I read more about the project's objectives, I was fascinated by the emphasis on ethical considerations, responsibility, engagement, and reflection. These themes resonated deeply with the Approaches to Learning Skills we emphasize in the IB Program at my school. The overlap between these skills and those highlighted in The Good Project sparked my enthusiasm to integrate the lesson plans into my teaching. I envisioned how these lessons could complement and enhance our existing curriculum, providing students with invaluable skills for their future.

Tell us about the students with whom you are teaching the lesson plans. In which class are you using them? What makes them a good fit for your learners?

Initially, I planned to teach The Good Project lessons both to my homeroom group of 30 seniors as well as to my 10th graders, a smaller group of 15 students. I believed that the seniors would benefit from examining their value systems and understanding the "3Es" (Excellent, Engaging, Ethical) framework to help them navigate future career choices. However, I quickly realized that my senior students, immersed in the demanding IB Diploma Program, were overwhelmed with coursework and deadlines. They needed our homeroom sessions to focus on well-being, stress management, and study planning techniques. Despite this, I managed to incorporate some lesson plan ideas, such as the value sort activity, which provided great insights into their personal values.

Ultimately, I decided to implement The Good Project lessons with my IB MYP year 10 students. This group was particularly enthusiastic about the project, displaying a keen interest in discussions, debates, and dilemmas. Their active participation and honest reflections made them an ideal fit for the lessons. They engaged with the ethical and reflective aspects of the lessons, often extending discussions beyond class time.

What has been a memorable moment from your teaching of the lesson plans?

One memorable moment that stands out occurred during a value sort activity in lesson 1.8. I was eagerly anticipating this lesson because it aimed to help students identify which values guide their decisions and life choices. As we began the activity, we encountered technical difficulties accessing the online tool on mobile phones. Luckily, I had printed copies of the activity, and we proceeded with the paper version in the classroom and the students were to complete the online version at home.

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The next day, we reviewed the online results and group statistics, leading to a lively discussion about the difficulty of distinguishing the most important values from merely important ones. This activity revealed common values shared among the students and prompted a deeper conversation about the implications of different guiding principles on good work.

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Revisiting the value sort results in lesson 3.2 a few months later allowed my students to reflect on their growth and evolving understanding of core values. Their enthusiasm during these discussions, which often spilled over into break times, was a joy to witness and highlighted the profound impact of the lessons.

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What do you think are the main things your students are gaining or learning from their experiences with the lesson plans?

Through The Good Project lessons, my students are gaining a deeper appreciation for multiple perspectives and the importance of reflection. While they have always enjoyed discussions, these lessons present dilemmas and scenarios that compel them to consider the broader impact of their decisions on themselves, their peers, families, and the wider community. The "rings of responsibility" activity was particularly eye-opening, as it helped them realize the far-reaching consequences of their actions. This newfound awareness has fostered maturity and compassion, as they now approach dilemmas with a greater sense of ethical responsibility and empathy towards others.

What do you think other teachers should know before they begin teaching the lesson plans?

Teachers planning to work with The Good Project lesson plans should embrace the flexibility the plans offer. The lessons can be tailored to fit the needs and dynamics of their students, serving as inspiration for discussions and projects or as detailed guides with rich resources and alternative paths. It’s important to remember that initial reluctance or confusion from students is natural, but with time and encouragement, most will engage deeply with the dilemmas and activities. Teachers should also be prepared for the lessons to evolve beyond the initial plans, as new ideas and opportunities for deeper learning often arise during the process. The key is to create a supportive environment where students feel comfortable sharing their thoughts and reflections.

What are students learning that you feel will stick with them? What changes, if any, do you see in the way they approach certain choices or situations in school or in life?

One of the most impactful lessons my students are learning from The Good Project is the significance of ethical considerations in their decision-making processes. The discussions around values, ethical dilemmas, and the concept of "good work" have deeply influenced their understanding of what it means to act with integrity and responsibility. For instance, during our sessions on the 3Es—Excellent, Engaging, Ethical—they have understood the importance of striving for excellence not just academically, but in all aspects of their lives. They are also learning to engage with their schoolwork and to approach tasks with enthusiasm and dedication.

Moreover, the emphasis on reflection and the rings of responsibility has encouraged them to think about the broader impact of their actions. They now recognize that their decisions can have far-reaching effects, not just on their immediate surroundings but also on their community and beyond. This holistic approach to understanding consequences is something that I believe will stay with them long after they leave the classroom. It has equipped them with a framework to navigate complex situations thoughtfully and with empathy.

How do you view the relationship between what you teach in the classroom and your students’ overall development as people?

Since integrating The Good Project lessons into my teaching, I have observed a noticeable shift in the way my students approach both academic and personal decisions. They have become more deliberate and reflective, taking the time to weigh the ethical implications of their choices. For example, I’ve seen students who once rushed through assignments now taking the time to consider how their work can contribute positively to the classroom environment and their learning community.

In group projects, there is a newfound sense of collaboration and mutual respect. Students are more willing to listen to diverse perspectives and work towards solutions that are inclusive and fair. This change is particularly evident in their interactions during debates and discussions, where they exhibit greater patience and interest in understanding different viewpoints.

Why is it important for your learners to understand the meaning of “good work” for themselves, now and in the future?

Understanding the meaning of “good work” is crucial for students as they prepare to enter a rapidly changing job market. In the next 5-10 years, as they transition into their careers, the ability to do good work—work that is excellent, engaging, and ethical—will be essential for personal fulfilment and professional success. Teaching these values now helps them develop a strong moral compass and a sense of purpose. If students around the world are taught the value of good work, they will not only find joy and meaning in their careers but also serve as mentors and role models for future generations, fostering a culture of ethical and impactful work.

Building engagement: “Low floors, High ceilings and Wide walls” in playful learning environments
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Can we learn from "Old Enough"—a TV show that sends young children out alone?
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By Shinri Furuzawa

Audiences around the world have been charmed—but occasionally horrified—by the hit Netflix show, Old Enough. In this show from Japan, parents send children as young as two years old to complete various errands outside the home. These errands sometimes involve crossing busy traffic, walking distances of up to two miles, or taking a bus or ferry. The children, unbeknownst to them, carry hidden microphones which record their voiced thoughts. They are also trailed by a camera crew, disguised as passersby or workmen, to film them and ensure their safety.

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In Japanese, the show translates to My First Errand

In every episode there is some dramatic tension as things inevitably go wrong. The children get scared; forget which items they are sent to buy; and/or can’t find what they’re looking for. A four-year-old girl in one episode takes so long completing her errand that the sun goes down and the production team has to light her way home. Presumably most members of the audience root for these very young children to complete their tasks successfully; indeed some viewers are moved to tears as the youngsters face and typically overcome various challenges.

Dangerous and irresponsible?

In the United States, a common reaction to the show is “That could never happen here, parents would be arrested!” It’s true that American police have been called on parents who allow their children out unaccompanied to play in the park, or walk the dog. Minority and low-income parents are particularly vulnerable to this intervention by the law. Fears about child safety, however, may well be  misplaced—the US is not a dangerous place for children, and abduction by a stranger, perhaps a parent’s greatest fear, is only 0.1% of FBI missing children cases.

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That said, compared to many other developed societies, Japan is a safer country for children to roam. Urban planning means, for example, that residential streets are usually narrower with rare on-street parking. There are also fewer sidewalks. One might expect this geographical layout to be more dangerous, but actually in Japan cars are expected to watch out for and avoid pedestrians with the onus on drivers to be careful rather than the other way around. Mixed zoning also allows neighborhoods to include small businesses in residential areas—meaning children often don’t have far to go if they are sent to run errands. 

In comparison with the United States, which my colleagues and I consider to be a very egocentric (or “I-oriented”) society, Japan has a decidedly communal approach to childrearing. Indeed, “it takes a village,” with adults in the neighborhoods looking out for the local children. Contrary to expectation, Japanese cities can have closer communities than smaller towns as people live in greater proximity. Japanese parents are most likely to agree that they know people who would help their children if needed and this number rises in more urban communities.

The true goal of interdependence

Admirers of Old Enough see what these Japanese children are able to achieve; and many worry that children in their own countries don’t have enough autonomy or independence. But what Old Enough actually demonstrates is the Japanese value of interdependence. In this East Asian collectivist culture, the objective is not to achieve self-efficacy and achievement of personal goals. The aim is rather to nurture children to be responsive to the social needs and expectations of others while avoiding tension and conflict. Eminent social psychologists, Hazel Markus and Shinobu Kitayama, describe this as being “harmoniously connected to others.” The tasks assigned to children on Old Enough are tasks that will presumably help and benefit others—be it their family members or others in the community. The children are being asked to contribute and not just to benefit themselves. Sample errands include buying food for a sick sibling, picking up firewood for a cookout for friends and family, and delivering juice to thirsty fruit pickers. 

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Boy aged 2 years 10 months, given candy before being sent on errand to dry cleaner (Originally broadcast by Fuji TV, 2017)

An example conveys this tension: In one episode, a two-year-old boy initially refuses to go out on his errand to pick up dry cleaning for his father, the owner of a sushi restaurant. His mother sternly tells him that his father will not be able to work if he doesn’t have his clean chef whites and they would have to close the restaurant if he can’t work. The responsibility of the family business is thus placed on the shoulders of the two-year-old son. Accordingly, for the benefit of his family, with a hug from his mother (and a treat in mouth), he sets off to the dry cleaner located about 60 yards away. He manages to do the errand and return home—though the dry-cleaning drags on the ground behind him as he is too small to lift it!

Children on the show generally feel a sense of duty to complete the tasks to help their family or community in some way. After successfully achieving their tasks, the children therefore feel proud of themselves and valued, they receive due praise and appreciation and are celebrated for their contribution. As an example, parents tell them that thanks to the groceries they brought home, dinner will taste more delicious.

The pattern I have described is not restricted to Japan. While visiting her family in Taiwan—an East Asian country with a similar collectivist culture to Japan—my colleague Yvonne Liu-Constant went to pick up her 3-year-old nephew, Joshua, from preschool. He was excited to see her (a cherished aunt visiting from America) and began running around everywhere. Suddenly, his teacher approached him and said something quietly. Joshua immediately went to his cubby and, to Yvonne’s surprise, returned with a well-organized backpack that he had neatly packed all by himself. Yvonne was impressed Joshua had managed this feat. His mother explained that all year, the children had been trained on how to organize their backpacks through step-by-step homework which built on skills to teach this responsibility. The reason? For children to be helpful to their parents. Increased independence and personal responsibility may be the result, but benefiting others is the supervening goal. 

AN Inspiring lesson

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We may all have something to learn from this Japanese approach of encouraging children to think beyond themselves through errands or responsibilities which are acts of service. With proper guidance from caring adults and a supportive community, even very young children are capable of more than we might believe. Perhaps this Japanese TV show provides some insight on how we can all learn to think less about “me” and more about “we.”

The Good Starts Project is generously funded by the Saul Zaentz Charitable Foundation.

I’d like to thank Howard Gardner, Mara Krechevsky, and Yvonne Liu-Constant for their valuable comments on an earlier draft.

Launching A Pedagogy of Play—the book!
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popatplay: a final word (or two)
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Educator Spotlight - Anita Tjan
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Anita Tjan

Atatürk University

Erzurum, Türkiye

About Anita Tjan

My name is Anita Tjan and, in my role as an English Language Fellow (2022-2024), I worked at Atatürk University in Erzurum, Türkiye. I taught English as a Foreign Language to freshmen and department students. I have a Masters in Teaching English to Speakers of Other Languages (TESOL) from the School of International Training (SIT) Graduate Institute in Vermont. The master's degree opened doors for me.  I’m originally from Indonesia and we moved to the US when I was a child. Boise, Idaho, is my home base.

I have been in the tertiary teaching context abroad since 2016. I love teaching because it is an opportunity to make a difference. One way that I try to do this is by preparing students for their future, which includes teaching them critical thinking skills.

How did you learn about The Good Project lesson plans?  What made you interested in using the lesson plans?

I learned about the Good Project lesson plans after hearing a talk about the Project Zero Thinking Routine “I see-I think-I wonder” in a conference presentation in Ankara. While researching that routine, I came across the Good Project Lesson Plans. The lesson plans appealed to me because they go deeper than memorizing facts. Instead they foster reflection, critical thinking skills and character development. At that time, the Good Project researchers were looking for teachers to participate in their research, so I applied.

Tell us about the students with whom you are teaching the lesson plans. In which class are you using them? What makes them a good fit for your learners?

The students doing the lesson plans are second year Turkish university students who are majoring in Interpretation and Translation. All of them have a passion for learning languages. Some will work as translators and interpreters when they graduate. For example, a few want to work as interpreters for the national soccer teams that have players from other countries. About a third of my students are interested in working as English language teachers. 

The Good Project lesson plans are integrated into their weekly two-hour long Advanced Speaking course. The lessons are very relevant because the students need to prepare for the future. In addition, the Good Project lesson plans address topics that affect decision-making,  such as values, role models, mission, and roles and responsibilities.

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What has been a memorable moment from your teaching of the lesson plans?

The impact of the class on the students are heard in the comments from those who said they never had any class like this and who said the class will help them with making decisions. The one student selected to represent Atatürk University as a participant in the research method’s focus group said that it was one of the highlights of her life as a student.

From the lesson plans, they are learning that good work is more than excellent work or good grades, and they are learning strategies for decision making.

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What do you think other teachers should know before they begin teaching the lesson plans?

I suggest that teachers inform the students in the beginning that The Good Project Lesson Plans are different from other courses. The lessons aren’t about memorizing facts and there are no right or wrong answers. Most questions and discussions are about their individual experiences and perspectives.

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What are students learning that you feel will stick with them? What changes, if any, do you see in the way they approach certain choices or situations in school or in life?

I believe what will stick with the students are the three elements of good work (excellence, engagement, and ethics). This is because we talked about these concepts and referred to them frequently. One effect on the students is that some will make decisions differently, for example, by first considering what their values are.

How do you view the relationship between what you teach in the classroom and your students’ overall development as people?

I see a direct connection between what I teach and my students’ development as people. I saw this reflected in the answers of students who were willing to take a risk to express their thoughts and feelings. For example, some students wrote insightfully on how their roles and responsibilities are deeply connected to the high value they place on their family. 

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Why is it important for your learners to understand the meaning of “good work” for themselves, now and in the future?

Two reasons came to mind on the importance of learners understanding what “good work” is, as defined by the Good Project research. 

First, they make decisions every day which affect the quality of their work, the “excellence” of good work. And they will have decisions to make as they look for work and face the question - “Do I carry out this job for financial stability or for personal fulfillment?”

Second, by knowing what “good work” means, my students have a compass to guide them when they face decisions related to the 3 E’s of “good work”, excellence, ethics and engagement. For example, in the future, they may face a dilemma where a friend, a manager, or even themselves, suggests a certain action is necessary for success, but that action is unethical and not aligned with their values. 

I hope that the concepts and activities that they learned will guide them to doing “good work.”

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2023: Your Year for Playful Learning
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Educator Spotlight - Katerine Hurtatiz Espinosa
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Katerine Hurtatiz Espinosa

Saint George's School

Bogotá, Colombia

About Katerine Hurtatiz Espinosa

My name is Katerine Hurtatiz Espinosa and I am an educator whose passion lies in exploring new horizons, constantly challenging myself to step outside my comfort zone, and fostering a keen curiosity about education's impact on the global stage. I firmly believe in the power of empathy and collaboration as foundational values for driving meaningful societal transformation. 

For nearly 18 years, I have been teaching at Saint George's School, a renowned bilingual private institution in Bogotá, Colombia. My teaching journey has covered a variety of subjects including Geography, Economics, Business, Entrepreneurship and most recently, Global Perspectives. Over the past two years, I have specifically focused on teaching Global Perspectives to seniors, using The Good Project lesson plans to enhance their understanding of critical values by analyzing dilemmas.

In addition to my teaching duties, I serve as the Head of the Global Studies Department, leading the development and design of study plans aligned with the Cambridge curriculum, ensuring our educational standards meet the diverse needs of our students, as well as fostering a collaborative environment that encouraged innovation and the sharing of best practices in our department team.

As the Educational Coach at the SGS Innovation Center, I provide comprehensive support and guidance to teachers and department heads in creating effective and engaging lesson plans, by adopting innovative teaching strategies and aligning the school’s pedagogical approaches across various departments and sections. I also assist students in preparing for their Cambridge AS & A Level Exams, particularly in developing their metacognitive skills.

What I love most about teaching is the genuine connection I build with my students. This relationship allows me to engage deeply with their personal development, understanding their fears, insecurities, and aspirations. My approach goes beyond traditional academic instruction, aiming to support their overall growth and respond to the evolving challenges that impact their lives. This engagement is incredibly rewarding and continually enriches my teaching journey. 

How did you learn about The Good Project lesson plans? 

I was casually exploring the internet, particularly on the Project Zero website, finding new and innovative thinking routines, and then I saw the global call to participate in the research study. After reading about it, I felt captivated by the core of the lesson plans, which is to give specific support to schools in terms of soft skills such as values and principles to prepare students when in the future they will perform a professional role. I found the concept of framing actions within the '3Es': excellence, ethics, and engagement, profoundly meaningful. Additionally, I felt compelled to incorporate another 'E' for Empathy, believing it to enrich the framework. The approach seemed both simple and achievable, further sparking my interest.

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Photograph: Cube of perspectives for Lesson 4.1 - Dilemma discussion

Tell us about the students with whom you are teaching the lesson plans. In which class are you using them? What makes them a good fit for your learners?

My senior students, aged 17 to 19, are joyful, caring, attentive, supportive, and committed. They consistently work hard, actively participate in discussions, and complete their assignments with outstanding dedication. They put great effort into their work and genuinely share their thoughts and questions, enriching the learning environment for everyone. 

I recognized the potential of the syllabus for my students in Global Perspectives at this fundamental phase in their lives as they decide on their future careers. This critical phase requires a deep understanding of their personal preferences, strengths, and areas where they may feel insecure. As we progress through the lessons, it becomes evident how they are encouraged to reflect on their principles, values, and self-perceptions. For many, this course marks the first time they have engaged in such introspection, making these sessions particularly valuable for their current stage in life.

What has been a memorable moment from your teaching of the lesson plans? 

One of the most memorable aspects of teaching these lesson plans has been witnessing the reflective moments when my students connect deeply with their innermost thoughts and ideas. For example, there was a particular lesson during which students were asked to recall teachings from their role models. It was incredibly moving to see my students form a connection with these mentors, for most of them were their parents, who had significantly influenced their character, often without the students' full realization.

Another heartwarming moment occurred when reading the students' personal reflections. They demonstrated an ability to recognize their strengths and acknowledge their uniqueness, effectively building their self-esteem. Witnessing these moments of personal growth and self-discovery among my students has been truly unforgettable.

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One pager activity - Lesson 3.2 Top and Challenging values

What do you think are the main things your students are gaining or learning from their experiences with the lesson plans?

My students are on a path to uncovering their true selves and building self-confidence as they acknowledge their values and recognize their weaknesses. They are learning the importance of seeking help when needed and practicing self-compassion. They also understand that their character is shaped by the values instilled by their families and schools, as they realize they have built a toolkit during their school life, which will be their support to make assertive decisions in their professional studies. They are learning that those values are the ones that will guide their actions to contribute to a better world.

What do you think other teachers should know before they begin teaching the lesson plans?

Firstly, teachers should be aware that self-reflection on one’s journey and motivations as an educator is crucial, and sharing these reflections with students can foster a deeper connection and understanding.

Teachers should know that the lesson plans are flexible and can be adjusted to better suit the context of their classroom and current events, ensuring relevance and engagement. Incorporating reflective discussions on important life topics, such as career choices, encourages students to think critically about their futures.

Additionally, creating an environment where there are no "right" or “wrong” answers allows for open exploration of diverse perspectives, fostering a classroom culture that values curiosity and critical thinking without judgment. Understanding these aspects can help teachers create a more meaningful and impactful learning experience for their students.

What are students learning that you feel will stick with them? What changes, if any, do you see in the way they approach certain choices or situations in school or life?

One of the most significant learnings that students carry with them is a deep understanding of themselves. They become aware of their values and principles and understand the influences that have shaped their character. This self-awareness is crucial as they frame every decision within the '3Es' framework—Ethics, Engagement, and Engagement, which we emphasize throughout our lessons.

I've observed a clear reflection of family values in their choices, demonstrating that the principles imparted by their parents and families resonate deeply with them. Their decisions are not only assertive but also coherent with these values. The lesson plans encourage students to actively reflect on these aspects, heightening their responsiveness and helping them articulate how these values influence their actions.

Furthermore, when faced with personal dilemmas, I've noticed that students tend to align their responses within the 3Es framework, even outside the classroom. This alignment is not superficial; rather, it's a testament to their genuine engagement with the values we teach. Many students also acknowledge the role of the school’s mission in shaping them, not just as students but as individuals. Over their 14 years here, they recognize the enduring impact of these lessons, suggesting that the values learned at school have become integral to their identity and decision-making processes.

How do you view the relationship between what you teach in the classroom and your student’s overall development as people?

My educational philosophy is deeply rooted in fostering empathetic relationships, demonstrating trustworthiness, and setting a strong example through well-prepared lessons. I prioritize values such as empathy and integrity, which are integral to how I conduct my classes and engage with students.

The skills and competencies developed in my classroom, particularly metacognition, are largely facilitated by The Good Project's carefully designed lessons. These lessons help students to reflect into their thinking processes, recognize their strengths and weaknesses, and cultivate self-compassion, extending their learning beyond academic achievements to enrich their personal and social lives.

In addition to leveraging The Good Project’s resources, I adapt these lessons to align with our school’s methodological approach and incorporate innovative strategies from our global community of practice. This includes integrating success criteria with learning objectives and applying class strategies such as hexagonal thinking, reciprocal teaching, or one-pager format, fostering a structured learning environment.

My teaching methods support students' emotional and social development by creating a trusting, respectful classroom environment. We avoid judgmental questions, encouraging authentic discussions and reflective thinking. This approach, enriched by regular curricular adaptations, ensures responsiveness to student needs and current educational practices.

Real-world applications of our lessons are visible as students engage with various dilemmas that mirror complex life situations, including those involving their parents, friends, or school rules. They not only explore personal challenges like career insecurities and team issues but also relate these to vivid experiences and struggles with loved ones, learning to balance personal values with external expectations. This practical approach, coupled with fostering a mindset of 'good work,' equips them to make assertive decisions, helping them navigate real-life scenarios effectively and shaping them into well-rounded individuals.

Reflection is central to our learning process, with students spending significant time articulating their thoughts on both hypothetical and personal dilemmas. This reflective practice enhances their learning and contributes profoundly to their personal growth, teaching them to listen to and trust their inner voice, which is invaluable for their long-term development. 

I think all these elements of my teaching provide a holistic educational experience that significantly contributes to my students' growth as thoughtful, introspective, and resilient individuals.

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One - pager activity - Lesson 3.2 Top and Challenging values

Why is it important for your learners to understand the meaning of “good work” for themselves, now and in the future?

Understanding "good work" is fundamental in our teaching, and we often begin or end our sessions by reviewing the concept of the three Es: Ethics, Engagement, and Empowerment. This framework helps students continuously reflect on their decisions and align their actions with these principles. 

The concept of "good work" plays a crucial role during students' school years by shaping more than just academic outcomes. It teaches them the importance of ethics—considering how their choices affect others including their community and broader society. It also emphasizes commitment, not merely in terms of intelligence or skills, but as a dedication to effort and teamwork. This understanding aligns closely with our school’s Coexistence and Human Development Program, enhancing both academic performance and classroom behavior.

Looking ahead, the principles of "good work" that students embrace now will carry over into their future academic, professional, and personal lives. While our school environment may seem controlled, the values they've internalized will guide their decision-making as adults. They'll be equipped to tackle complex societal issues and lead as change agents, setting examples through ethical behavior, commitment, and excellence. Their actions, big and small, will have personal, local, and global impacts, proving that the influence of "good work" is truly limitless.

What’s next?  

I believe that all schools should embrace the opportunity to teach these carefully designed lesson plans, which are universally applicable and resonate with fundamental values across educational institutions. Additionally, as educators who have witnessed firsthand the positive impact of these lessons on our students' agency, it is our responsibility to share these outcomes with our local and national communities. By doing so, we demonstrate that despite differing perspectives, it is entirely feasible to foster an empathetic community. 

This project is not merely a series of classroom lessons; it is a set of tools, also known as soft skills, that our boys and girls learn to ensure their personal, professional, and work-related decisions are consistent with universal human values. In doing so, we are not only fostering their individual development but also promoting their global citizenship.

Can Higher Ed Classes be Playful? (English version)
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By Jimena Alviar, Fabián Dulcé, Paula García, Martha Ramirez, & Isabel Tejada-Sánchez on Feb 25, 2022

¿Pueden las clases de educación superior hacerse a través del juego? (Versión en español)
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Playful Schools Conference - Save the Date!
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The Good Project Core Concepts: Models and Mentors
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by Danny Mucinskas

Throughout our lives, we will meet countless individuals and be exposed to the stories of thousands of other people through mass media. The relationships that we develop, whether direct interpersonal relationships (such as a deep friendship or family bond) or parasocial relationships (such as being a fan of a celebrity) can have profound effects on our values, identity development, decisions, and actions. Consider:

  • What types of relationships in your life have influenced you in positive and negative ways? 

  • Is there a particular person or persons who shaped who you are today? 

  • Have you held this role for someone else in your life? Do you think you’ve helped shape who they are in positive ways? 

In various lines of qualitative work carried out by The Good Project, related to both the way that adolescents navigate the world and how adults conduct their professional lives, we have often focused on two specific types of influential relationships. Research participants have spoken about:

  1. Role models. These are people who others often seek to imitate or emulate based on some characteristic, behavior, or set of achievements in a particular field. People often find them to be inspiring and to represent something that they seek to accomplish themselves and are described as “looked up to.” While people often have a direct relationship with their role models (e.g., an older sibling), it is also frequently the case that role models are widely recognized individuals who may not know the people who are emulating them (e.g., a widely known author).

  2. Mentors. These are people who others look to for guidance. Unlike role models, mentors (e.g., a teacher or a close colleague in a leadership position) are by necessity always known well to those they are advising, who are often seeking to follow in their footsteps. Mentors are often people who have experience or knowledge of a particular domain and can provide their mentees with support or feedback that can be actively used towards achieving the goals or ambitions of the mentee.

From research, we know that having role models is important for a variety of reasons. For example, role models are often responsible for increasing motivation towards goal achievement (Morgenroth et al., 2015), for setting examples of how one wants to work (particularly in parental role modeling; Wiese & Freunde, 2011), and can even inspire others to make bold decisions like starting a company (Bosma et al., 2012). Role modeling is also potentially associated with the development of character strengths (Johnson et al., 2016), with advancement of values like multicultural harmony (Onyekwuluje, 2000) and has been found to influence certain health outcomes (Yancey et al., 2011). 

Similarly, mentorship is also tied to a variety of positive outcomes and is often important in directly transmitting interpersonal support. In the health professions, mentorship models are relied upon for the sharing of knowledge, values, and emotional encouragement between older and younger members of the workforce (Henry-Noel et al., 2018), while mentors who embodied a “Close Connector” relationship model were found in one study to be most beneficial for youth outcomes (Austin et al., 2020). In the business world, 75% of executives say that having a mentor has been important to their careers, and 90% of workers with professional mentors are happy at work. It is clear, then, that across the lifespan, a relationship with a mentor can assist people in growing their skills and reaching their potential.

The demonstrated benefits of finding role models and mentors prompts all of us working in education to help young people to cultivate and maintain these types of relationships. From The Good Project’s years of investigating and speaking to individuals about these relationships, we have developed several insights which may not only be helpful for educators but also for adults as they do their work across the lifespan.

  • We are all members of a multitude of communities, whether the city or town where we live, schools, families, workplaces, hobby groups, and more. We can each find and connect with mentors or role models in any one of these environments or circumstances. In an educational context, by allowing students to choose personally meaningful role models or mentors from any arena of life, the likelihood increases that students will make choices that represent a diversity of voices and identities. Thinking expansively about who might be a role model or mentor reduces the reliance on easy answers or moral paragons who might often be held up as exemplars but who may seem one-dimensional or out of reach (e.g., Mother Teresa, George Washington).

  • No mentor or role model is perfect, and there may be a temptation for all of us to find one singular individual who possesses a multitude of admirable qualities or who is in exactly the right position to provide future career advice. Instead of looking for one individual, we have learned that it is possible for people to engage in “frag-mentoring.” Frag-mentoring is the concept that we can have several mentors at once, dependent on their qualities and their areas of expertise. For example, one might choose a senior colleague at work as a mentor for their tenacity and wisdom, even if they aren’t always someone who displays warmth as a friend, and also have a religious leader as a mentor for their spiritual devotion and community leadership, even if they aren’t always organized. The counsel or example of each one of these individuals might serve different purposes in particular circumstances, dependent upon one’s needs.

  • Negative examples can be equally as powerful as positive ones. While the definitions of role models and mentors we offered above presuppose positive interactions or a desire to mirror, the opposite may also be true. People who don’t embody the expectations or qualities we value in others, such as a micromanaging boss or a noncommittal family member, can still be instructive from an opposite vantage point. What is it about these individuals that encapsulates what we don’t want to be like, and could their example serve as an “anti-mentor”?

  • Concrete and direct action can come from mentorship or role model imitation with planning. Identifying individuals worth emulating as role models or interacting with as mentors is a first step, but the qualities or goals that make these people inspiring and worthwhile exemplars should be specifically named. Naming the qualities of a role model specifically or the goals that a mentor can support can be a tool for intention-setting and getting down to the particulars of what might be productive and life-changing about these relationships. For institutions like schools and workplaces, defined programs can also make mentoring concrete, such as a guest speaker series or a peer mentoring program.

While these insights may help a general audience think about mentors and role models, it can simultaneously be difficult to identify boundaries on who is a suitable individual to fulfill those roles. Notably, in forthcoming data collected by The Good Project, students (primarily secondary schoolers) were asked in an at-home reflection activity to identify multiple exemplars of “good work.” Analysis of their responses revealed that youth are already drawing on both close (e.g., family) and distant (e.g., celebrity) role models and that the qualities they admire in these individuals also cross a variety of complex dimensions of character strengths, including intellectual, moral, and performance character. Yet while these findings are encouraging, students often spoke of business leaders who have questionable scruples (e.g., Elon Musk) as people worthy of imitation as role models. 

While we believe in the idea identified above (that no mentor or role model candidate is perfect), every individual represents a complicated totality of decisions, experiences, and interactions with others and the world. As a project that believes in excellence, engagement, and ethics in human pursuits, The Good Project’s stance is to encourage the choice of mentors and role models who embody convictions and virtues with universal appeal, including common good, equity, empathy, perspective-taking, and sustainability. To complete the three-dimension framework of “good work” that is at the center of our project, leaders who are excellent and engaged in their pursuits must also be ethical.

Some further resources related to role models and mentors that you could explore are:

The Good Project Core Concepts: Ethics
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by Lynn Barendsen

One of the key three “Es” of “good work”, “ethics” is often the most fraught. Excellence is fairly straightforward: excellence means doing high quality work, or putting in your best effort. Engagement also seems relatively easy to understand because many of us feel it as we work: it’s what keeps us going when work gets hard, and can involve some combination of finding meaning, purpose or enjoyment in our work. But ethics - and doing ethical work - are more complicated. Ethics involve more than questions of “right” or “wrong” because sometimes there can be multiple “right” answers, no “good” answers or sometimes, very few if any positive choices. Ask yourself:

  • Have you ever been conflicted about a difficult decision at work? 

  • Have you perceived something that seems unfair, been unsure about whether or not to speak up, or doubtful about whether anything will change if you do? 

  • Have you been placed in an uncomfortable position when a colleague confides in you, feeling that you need to cover or bend the truth to protect that confidence?

On The Good Project, we are not philosophers by training. Nonetheless, we recognize the roots of moral philosophy in ethical considerations. The study of ethics addresses conceptions of right and wrong, of good versus evil but is also about weighing choices while considering values. Ethical thinking provides a framework with which we can consider our decisions and our actions. In terms of good work, we ask if and how individuals consider the impact of their work beyond themselves. 

In previous writings, and relevant to this discussion, are the concepts of “neighborly morality” and the “ethics of roles.” Neighborly morality might also be understood as the Golden Rule, or treating others as you would like to be treated. Most of us make decisions on an almost daily basis taking this type of consideration into account: keeping sidewalks shoveled during the winter, or helping strangers at the grocery store with hard-to-reach goods. Whereas these types of actions typically occur in our everyday, non-working lives, the ethics of roles involve the standards by which we measure work. They may be as formal as the Hippocratic oath taken by all physicians or more informal, such as ethical codes developed and carried out within a particular business or workplace. Ideally, ethical work takes into account the standards of that particular workplace or profession, asking workers to take responsibility for their efforts.

Most often, we’re made aware of ethics when we’re faced with a difficult decision. During the original good work research, carried out in the mid 1990s, we asked participants a wide variety of questions about their work, their beliefs and values, and the influences that were most formative in their lives. When we first began interviews, we would ask, “Have you ever been faced with an ethical dilemma?” We quickly realized that this question did not solicit interesting responses; typically, we’d be met with blank stares. But this changed when we reframed the question to, “Have you ever been in a situation where you weren’t sure about the best course of action, or where you weren’t sure what to do?” As long as we didn’t ask specifically about “ethics,” we heard multiple stories about individuals faced with difficult decisions. Many of these stories are now in our dilemmas database.

As we have deepened our work in school settings, we have developed more detailed tools to support educators. Tackling ethical dilemmas can be difficult for all of us; it can be even more difficult to help students navigate their decision-making, especially in increasingly polarized, sometimes politically fraught classroom settings. As a result, we now offer a variety of resources to help educators, students and individuals navigate ethical choices.

For example, we offer a few basic frames to explain how individuals often approach ethical dilemmas. Consider, for example, a classic trolley problem, where an individual is faced with an impossible choice. A trolley is barrelling towards 5 people who are tied down across the tracks. If you pull a switch the trolley will be diverted to a track where there is only one person tied down. What do you do? Here are three approaches to unpacking this decision:

  1. Utilitarianism, or ends-based thinking would argue that you should do the greatest good for the greatest amount of people. You should consider the end result and how the greatest number of people might be helped by your decision, and consider any associated costs. In this scenario, you should pull the lever, save five people, and sacrifice one.

  2. Deontological thinking is a rule-based perspective, based on principles, do as you would want others to do, ends do not justify the means. In other words, it is wrong to take part in any action that would hurt another human being. This perspective would argue for taking no action at all.

  3. Virtue-based thinking involves a perspective that relies on particular character strengths, such as bravery, curiosity, or open-mindedness. The “right” decision is the decision that someone with strong character strengths would do. A classic “thinking outside the box” example, this perspective would argue for trying to free or untie the individual or individuals, to jump on the trolley or try to stop it in some way, to demonstrate selflessness and bravery.

We often think of virtue-based thinking as the most complex of the three, or put another way, the least straightforward. It’s also the frame we mostly closely adhere to on The Good Project. We have developed additional frames useful to approaching ethical dilemmas, including responsibility, roles, alignment, and, in particular, values.

Ethics are in fact informed by our personal values, which serve as a foundation for ethical decision-making, influencing the choices we make in both our personal and professional lives. Exploring and understanding our own values are essential for cultivating a strong ethical framework. Similar to “virtue-based thinking,” we encourage the exploration of values via our Value Sort tool. Ideally, individuals are aware of and cultivating values in support of good work long before they are faced with difficult ethical decisions. 

When we first began our study of “good work” in the mid 1990s, we often had to explain why we were studying what was then referred to as “Humane Creativity.” Why was it necessary to understand why some creative leaders were more “humane” than others? At that time, ethical lapses were not a daily newsworthy occurrence. Through the decades, and through large breaking stories such as Enron (depicted in the film “The Smartest Guys in the Room”) and Bernie Madoff’s Ponzi scheme, gradually the need for ethical workers became more and more clear. Over time, discussions of “good work,” have come to elicit quick nods from the audience and questions about how to make it happen, rather than questions about why it’s necessary. Ethics violations at Facebook (as identified by whistleblower Frances Haugen), Theranos, the admissions scandal “Varsity Blues,” doping in sports and luxuries provided to Supreme Court justices provide just a handful of many, wide-ranging examples.

We need ethical workers. We also need ethical leaders. For better or for worse, leaders are role models for our youth and are constantly in the public eye. As we have seen over and over again, if unethical leaders are successful, they will be imitated. Although “ethics” may be the most complex of the three “Es” in many ways it feels the most urgent and threatened component. Below are some additional resources to draw upon to continue to encourage and support ethical good work.

Resources:

A professional development video on ethics 

An activity about making a difficult choice

A blog on discussing ethical dilemmas 

Advice on leading difficult discussions 

Dilemmas database

The Good Project Core Concepts: Reflection
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By Danny Mucinskas

Every day, many of us are confronted with numerous responsibilities and decisions. In addition to the professional obligations, personal care needs, and family relationships we prioritize, today’s media and information environment is saturated and pervasive, driven by devices and social platforms. A 2022 survey of American adults by the American Psychological Association showed that a full 27% of respondents were feeling so stressed that they could not function. In the working world, Gallup has found that only a third of workers feel engaged in their work in 2024, while 1 in 6 are actively disengaged, largely due to a lack of clarity about roles, little feedback, and profound ongoing changes in working patterns. We might ask ourselves:

  • When we might feel overwhelmed, what practices can help each of us feel more grounded and prepared to take on new challenges? 

  • When seeking to do “good work,” what day-to-day habits can support us in making ethical decisions with high standards? 

  • How can we take advantage of “down-time” to pause, center ourselves, and prepare for the road ahead?

Learning to reflect more fully can help to answer these questions and more. As a practice, reflection allows us to take advantage of opportunities to stop and think introspectively, to develop connections, and to construct a path forward. Defined as “the process of engaging in attentive, critical, exploratory and iterative interactions with one’s thoughts and actions, and their underlying conceptual frame, with a view to change” (Nguyen et al., 2014), reflection can help people conceptualize and achieve goals, become aware of themselves as learners (Kiaei & Reio, Jr., 2014), and reinforce a sense of purpose (Kosine, Steger, & Duncan, 2008). Reflection is related to and overlaps with metacognition, or “thinking about one’s thinking” (Chick, 2013).

Much of The Good Project’s work has focused on cultivating a habit of reflection related to work, whether that is a profession, a hobby, a community position, or another role that we may hold. We know from research that reflection in the workplace is not only beneficial but necessary. Schools, companies, and other institutions involve people collaborating together. Because human behavior and organizations are complicated and multilayered, deep reflection is required by all of us in order to develop professional competence (Cattaneo, 2020) and to make career decisions (Bassot & Reid, 2013). Reflection can also support people in becoming self-aware, effective leaders (Kontostavlou & Drigas, 2021). In his book The Reflective Practitioner (1983), focused on professionals at work, Donald Schön proposed a dual nature of reflection for workers: reflection-in-action, which occurs within situations and involves immediate reaction and testing, and reflection-on-action, which involves revisiting an experience after it has taken place to understand what happened and what could have gone differently. The benefits of worker reflection are therefore manifold.

Students who are not yet workers also benefit from reflective practices. Activities that ask adolescents to reflect upon their future careers promote both career adaptability and well-being (Ran et al., 2023). A meta-analysis has further found strong evidence of metacognition’s positive effect on direct student outcomes in school (Perry, Lundie, & Golder, 2019). 

Reflective capacities, then, are important for young people and older working professionals alike. Reflection allows each of us to build on our rich history of experiences through continuous consideration of our thoughts and actions, in the moment and retrospectively. Reflection reinforces the idea that we are all lifelong learners with room to grow as we come to understand ourselves more deeply.

The Good Project’s focus on reflection has also aimed to help people reflect consistently as a habit, or a regularly practiced routine, as opposed to occasionally or when it suits them. Regular reflection can become automatic when it is tied to a habitual ritual. For instance, actions like taking just a few minutes for daily individual journaling, or specific methods of debriefing in teams at the end of a meeting (to talk about what went well, what did not, and plans for the future) can become routine. These practices facilitate “thinking about thinking” in critical and attentive ways that meet the standard of reflection. Other habitual actions that support reflection may include use of mindfulness apps, reflective writing assignments in classrooms, or Socratic seminars that routinely ask learners to be intentional about how their ideas, thoughts, and behaviors are changing.

Furthermore, we have often spoken of the idea of reflection simply as a “Mirror Test,” or a chance to look at oneself in a hypothetical mirror, asking, “What do you see?” The answers to this question may vary widely from one person to another, involving aspects of identity, values, community affiliations, and life experiences that have influenced work. But collectively, thinking about each of these aspects of who we are and what we see when we examine ourselves can put our thoughts and actions into sharper focus, highlighting what we appreciate and what we would like to change by setting new goals or ideals. 

Because The Good Project has focused so intently on cultivating reflective abilities, our curricular materials and lessons rely heavily on thought-provoking questions to encourage learners of all ages to reflect individually and in groups. For example:

  • In our lesson plans, we ask students to complete self-reflections that ask them to think metacognitively about their learning over the course of each one of the units.

  • Our dilemmas are intended as opportunities for people to work together to dissect a particular set of circumstances faced by another person before turning the lens inward to one’s own circumstances.

  • Our activity database contains a variety of journaling exercises asking people to write about situations in which they faced dilemmas or made a decision that they would like to change.

When we have used these materials with learners, or teachers have used them with students, we have often witnessed reactions that express appreciation for the chance to be introspective and to develop new insights. These reactions indicate not only that reflection is beneficial but can also be enjoyable and enriching. However, it is worth noting that reflection overload may be possible. For example, Tasha Eurich suggests that highly reflective people can sometimes experience negative emotions caused by constant and unproductive introspection that does not lead to any new insights. In such cases, we may need to shift from asking ourselves “Why?” questions to “What?” questions during reflective moments. This shift can lower stress and result in more solution-oriented thinking.

The ultimate goal of encouraging people to reflect, specifically on their working lives, is that they will hopefully be equipped with the ability to slow down, strategize, and make thoughtful decisions in their professional lives. In order to prioritize reflection, we must shift our mindsets and begin to view metacognitive practices not as a luxury but rather as a necessity for personal growth. The ability to reflect thoroughly is particularly crucial when circumstances become difficult or challenging, such as when our values are challenged or we feel torn between conflicting responsibilities. Too often in the rush of life, especially in today’s pace of quick attention spans, there is a temptation to make quick decisions. As an alternative, we advocate  slowing down to take the time necessary to deeply reflect, practicing both reflection-in-action and reflection-on-action.

Through reflection, we hope that people will be able to do “good work” aligned with The Good Project’s framework that is excellent, ethical, and engaged for themselves and others. As author and educator Margaret J. Wheatley has said, “Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.”

Below, we share some resources related to the concept of reflection and its practice:

  • Project Zero’s Thinking Routines, many of which are intended to help people to be metacognitive (e.g., “I Used to Think… Now I Think…”).

  • Shari Tishman and David Perkins’ episode on “The Power and Pleasure of a Pause,” which may be an opportunity to reflect, from the Thinkability podcast.

  • These activities specifically focused on reflection.

From Discord to Discourse: Embracing Differences in Group Conversations
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By Shelby Clark

Throughout The Good Project’s lesson plans, we encourage teachers to use groups to engage students in discussion—and for good reason. Research shows (link here) that group discussions engage students in learning, and we’ve heard time and time again that students prefer learning this way.

Sometimes when we engage in discussions with others, it can be easy to come to an agreement. With peers, maybe we all agree that we liked the new Barbie movie better than Oppenheimer. With family, maybe we can agree that Grandma’s apple pie is better than her pumpkin. In a classroom, maybe we can all agree that, in fact, we’d really rather not be stuck on that island in Lord of the Flies.

However, more often than not, we disagree with one another. Oftentimes our values, beliefs, and attitudes come into tension, and we’re not always sure how to have a productive conversation with one another—or whether we even want to have a conversation at all. As our world has become even more global, and we’re able to reach out to people beyond the confines of our homes or classrooms, these tensions can become even more prominent in our global discussions on Instagram, Reddit boards, TikTok comments, Zoom webinars, and more.  

What have we learned about important elements of discussion from research on communication and civil discourse? While we certainly cannot cover the wide gamut of research on civil discourse here, we’ve attempted to pull together some of the key take-aways for you to consider.

(1) Be mindful of your emotions. People who are entering into a conversation with people who may disagree with them should be prepared for uncomfortable or disagreeable emotions to arise; such a discussion often asks individuals to question their beliefs, values, or even identities. In such discussions, you should be aware of what types of emotions this type of potentially threatening conversation might raise for you. Consider using mindfulness practices to label, take care of, and accept your emotions. Don’t allow your emotions to guide you towards snap judgments, biases, and unwarranted criticisms. Instead, remind yourself of your own values and what is meaningful in your life in order to help yourself “cool down” potential defensiveness. 

Check out the following for more information: 

(2) Check your “meta-perceptions” and biases at the door.Meta-perceptions” refer to how we think the other side thinks about us. Research indicates that most people think they are perceived more negatively by the “other side” than they actually are. For example, one study led by Samantha Moore-Berg found that both Democrats and Republicans overestimate how negatively the other party feels about their own group. Consider looking at the “Dignity Index” to think about how you’re thinking about the “other side.” Do you want to fully engage with them? Or do you see them as promoting evil? Similarly, civil discourse research encourages us to engage curiously with the “other side”—for example, rather than assume your friend ditched your movie plans because they dislike you, ask them out of curiosity what happened. 

Check out the following for more information: 

(3) Establish mutual respect and common ground. A key element of civil discourse is showing common respect amongst the parties. One suggestion to achieve respect includes trying out the “garden salad” effect—effectively trying to imagine a person’s vegetable preference (broccoli or carrots?). You could try this with any food or preference (Vanilla or chocolate? Dogs or cats?). Focusing on these individual elements helps us to see our “opposition” as individual people rather than as “the other side.” Another key tactic for building respect is focusing on stories over reasons (e.g., “How did you come to see the issue this way?”) and sharing personal experiences. As a group, learning about one another and fostering a sense of common understanding and respect are invaluable. Stories, and, moreover, personal stories, allow members to be vulnerable with one another and to begin building empathy and perspective-taking abilities. Reminders of shared common ground are not only an important step in establishing respect, but also help to keep the conversation civil when parties disagree (e.g., “We might disagree about politics, but how ‘bout them [insert sport team name here]!”).

Check out the following for more information: 

(4) Acknowledge power dynamics. The Better Arguments Project notes that all civil dialogues are informed by historical context and are shaped by power dynamics. In their framework, they suggest that conversation participants recognize power, highlighting that “power impacts conversation dynamics. In many spaces of civil discourse, participants are reckoning with imbalances, real or perceived.” They suggest consideration of questions such as “What are the power dynamics related to the question at hand?” or “What role does each person play in contributing to the power dynamics at play?”

Check out the following for more information: 

(5) Engage in active listening. You know that feeling when you’re in a discussion waiting for your turn to talk so you start tuning out everything else that’s being said? The problem is that this is the opposite of what you want to do to promote civil dialogue; instead, experts suggest that taking an active listening approach can help you achieve the best outcomes. Some key elements of active listening during civil discourse can include: 

  1. Looping: listening attentively, summarizing what you understood was important to the other person, checking if what you understood was right with the person, correcting your interpretation, and then checking again;

  2. Paraphrasing: summarizing what you heard and checking in if you heard it correctly;

  3. Expressing empathy: attempting to understand another’s feelings and responding with support and understanding to their feelings, regardless of your own emotional response. Heterodox Academy suggests using language such as “What is it like for you to feel so…” or “That must be difficult to feel so… how does it affect your life?” to help further explore each other’s feelings and emotions within a conversation; 

  4. Body language: demonstrating you are listening through head nods, eye contact, turning your body towards the person, a relaxed posture, a lack of distractions and open facial expressions.

Check out the following for more information: 

(6) Hedge your claims. Even when you’re certain about your beliefs, present your claims and beliefs as changeable at the start. By doing so, Monica Guzman articulates, this “gives you room to revisit and rearticulate them as you let them mingle with others’ beliefs… and encourages others to loosen up, as well.” What does hedging look like? Hedging words include those such as “can,” “could,” “may,” “might,” “seem,” tend,” “likely,” “generally,” “seldom,” “often,” “occasionally,” “presumably,” “probably” “some,” and “others.” Essentially, hedging words indicate that you recognize that there is the possibility that there might be some cases where your beliefs might not be true or in which valuing the other side’s belief could be understandable or even valid (see what I did there?). 

Check out the following for more information: 

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(7) Make the goal about understanding and learning, not about winning. Key ideas here are that rather than aiming to “win” a debate, discussion, or argument, we must change our goal towards trying to better understand the perspectives of those we’re debating, discussing, or arguing with. Certainly this is not an easy task, and a good dose of curiosity, open-mindedness, and intellectual humility are needed.

  1. Open-mindedness: be willing to investigate and take on the opposing perspective. The Dignity Index suggests using key phrases to try to help draw out another person’s perspective, such as: 

    1. “Can you tell me more about that?”

    2. “Let’s figure out what we disagree on; it can’t be everything.”

    3. “I want to hear what you think.”

    4. “Can you tell me what I’m not getting?”

  2. Curiosity: ask questions, particularly follow up questions. People who ask questions are more liked by their conversational partners, and questioning makes conversation partners more willing to listen to you. The Constructive Dialogue Institute suggests three types of questioning: 1) questions to help understand (e.g., “What is the heart of the matter for you?”); 2) questions that seek out unexpected answers (e.g., “What surprised you most about [topic]?”); and 3) questions that ask about a person’s thought process (e.g., “I’m curious about what led you to that idea. Can you explain?”). When all else fails, a simple “What did you mean?” said with curiosity can help the conversation to continue flowing. 

  3. Intellectual humility: practicing intellectual humility means questioning your own opinions and viewpoints, accepting that you might be wrong, and being willing to change your opinions. Someone who is intellectually humble says they don’t know if they don’t know. How can you become more intellectually humble in conversations? Actively try to prove yourself wrong. Play Devil’s advocate. Argue against yourself. Acknowledge the complexity of an issue, noting that an issue is not black and white, but perhaps shades in between. Intellectual humility might sound like: 

    1. “I don’t know.” 

    2. “I truly feel pulled in different directions about this issue…”

    3. “This is a tough one for me. Sometimes I think… and sometimes I think…”

Check out the following for more information: 

(8) Focus on issues, not individuals. The more a person engages in specifically calling out other individuals, the more likely they are to become defensive and to dig into their pre-held assumptions and beliefs. The goal is to avoid making people feel shamed and to instead focus on criticizing and critiquing people’s arguments and ideas, rather than individuals themselves. The Starts With Us movement refers to this idea as being “soft on people” but “hard on issues.” 

Check out the following for more information: 

(9) Embrace ambiguity. Civil discourse requires us to accept that no one group has all the answers. The Ohio University Center for Ethics and Human Values notes, “Civil discourse requires that we acknowledge that the truth can be many-sided and elusive: we often disagree about what key concepts mean, how to evaluate the relevant evidence, and how to weigh competing values against each other. Civil discourse therefore requires that we embrace the principles of fallibilism—that human beings often get things wrong—and pluralism—that people of good will often reach different conclusions.” Again, Starts With Us describes this process of discussion and problem solving as building a bridge– everyone must contribute building blocks to make the bridge stand. 

Check out the following for more information: 

Together, we hope that these resources and guidelines can help you have civil discussions in difficult circumstances. We know, though, that we’ve only touched the tip of the iceberg. If you have other tips, please leave them in the comments section below.

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